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Guide · Repair

Mosquito screen will not close: what to check

Most often it is sand in the bottom track or grit on the magnetic catch. Vacuum the track, wipe the magnets and close the screen slowly. A pleated screen that closes crooked needs its cords reset, a roller that springs back needs its catch or spring checked, and a screen door that stays open needs its closer adjusted.

Hand sliding a mosquito screen along the track of a Dubai balcony door
WhatsApp a photo
Andrei MorozAndrei Moroz · Head of installation
Published 2026-09-28 · 5 min

Pick your mosquito screen

Pleated mosquito screen closed on a balcony door in Business Bay

Pleated

  • Bar stops short: sand in the low track
  • Bar bounces back: grit on the magnets
  • Mesh runs crooked: cords need resetting
Open →
Sliding mosquito screen door on its own track beside the glass of a balcony door

Sliding

  • Drags or stops: sand under the rollers
  • Gap at the jamb: worn brush seal
  • Jumps off: roller worn or frame bent
Open →
Roller mosquito screen with its box above a bedroom window

Roller

  • Springs back up: bottom catch not engaging
  • Rolls up slowly: dust in the side guides
  • Hangs loose: spring has lost tension
Open →
Hinged mosquito screen door with a closer on the kitchen exit of a villa

Screen door

  • Stays open: closer needs adjusting
  • Drags on the floor: hinge screws loose
  • Will not latch: magnets out of line
Open →

Clean the track before anything else

Open the screen fully

Fold, slide or roll it away so the whole track and the catch are clear.

Vacuum the bottom track

Brush nozzle, low power, end to end. Do the side guides of a roller screen too.

Wipe the magnets and the jamb

A dry cloth on the magnetic strip and the profile it closes against. Grit there keeps the bar off the frame.

Close it slowly

Run the screen end to end a few times with the handle, never by the mesh. Still stuck? Film it.

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Vacuum cleaner with a brush nozzle clearing sand from the track of a sliding mosquito screen

Why Dubai sand stops screens closing

After a shamal, fine sand settles in every low track in the flat. A few grains under a roller or in front of a pleated bar are enough to stop it short of the frame.

The same dust clings to the magnetic catch and the brush seal. The screen looks shut, but a thin gap stays open along the edge, and that is where mosquitoes get in.

Symptom, likely cause and first fix

SymptomLikely causeWhat to do
Screen stops short of the frameSand in the bottom trackVacuum the track, try again
Pleated bar will not stay shutGrit on the magnetic catchWipe the magnets and the jamb
Two pleated screens miss in the middleCords or catch out of lineCall us to reset them
Roller will not stay downWorn catch or weak springCall us, the spring sits in the box
Screen door stays openCloser or hinges out of adjustmentTighten hinge screws, then call us
Handle snappedWorn or cracked partNew handle, AED 50

Cords, springs, closers and bent frames are set by our technician. Adjustments are usually done on the spot.

Is it a job for us?

After cleaning, does the screen close flat against the frame?

Done. Clean the track after every dusty spell.

A part is worn or out of line. Send a short video on WhatsApp.

Does the pleated mesh close with one end ahead of the other?

The tension cords need resetting. That is a technician's job.

The cords are fine. Look at the catch and the track.

Is any part of the frame bent or cracked?

A bent frame will not close square. It needs a repair or a new screen.

Most likely a quick adjustment on site.

How a working screen closes

A screen on a Dubai balcony door, closed with one smooth pull on the handle
Straight answers

What not to do

Quick fixes that turn a small fault into a repair.

Forcing a stuck pleated bar

Pulling hard against sand can snap a cord or bend the bar. Clean first, then close gently.

Oiling the bottom track

Oil holds sand and turns it into paste under the rollers. Keep the track dry.

Letting a roller fly up

A roller screen released at the bottom snaps into the box and strains the spring. Guide it up by hand.

What a repair visit covers

We adjust and repair screens across Dubai, including ones another company fitted. Cords, catches, rollers and closers are priced once the technician sees the fault.

On screens we fitted, the mechanism carries 2 years of warranty and the fitting 2 years. A short video on WhatsApp usually tells us which it is before anyone comes.

  • New handle: AED 50
  • New mesh while we are there: from AED 200 per screen
  • Frame repainted in your colour: AED 250 per running metre
Google reviews

What our clients say

5.0★★★★★Google · Damac Hills 2 · 7 reviews
AAnderson AteufackGoogle★★★★★

“The roller mechanism on our existing net broke. They replaced it with a new upgraded system that rolls smoother and locks in place better. Much better than the original.”

HHamza KhokharGoogle★★★★★

“Added nets to all winds and doors throughout the houset was a big job, but they completed in one day. Team of workers, very effiant. Photos attached.”

GGhulam FaridGoogle★★★★★

“Quick installation of nets in the kids! room. They were careful not to wake the baby during nap time = very considerate. Small jeb but they treated it with the same care es a big project.”

All reviews on Google →Reviews are quoted word for word
Questions

What people ask

Why does my mosquito screen not close after a sandstorm?+

Fine sand settles in the bottom track and on the magnets. Vacuum the track, wipe the catch, and the screen usually closes flat again.

Why do my two pleated screens not meet in the middle?+

The cords or the catch have moved out of line, often after the screens were forced. A technician resets them on the spot.

Can I adjust the cords of a pleated screen myself?+

Better not. The cords have to run evenly top and bottom, and a wrong turn makes the mesh close crooked.

My screen door will not close by itself. What is wrong?+

Usually the closer needs adjusting or the hinge screws have worked loose. Tighten the screws first, then send us a video.

Do you fix screens another company installed?+

Yes, across Dubai. Send a video of the screen closing and a photo of the track, and we tell you what it needs.

Is a screen that will not close covered by the warranty?+

On screens we fitted, the mechanism has 2 years and the fitting 2 years of warranty. Sand in the track is cleaning, which you can do yourself.

Hand sliding a mosquito screen along the track of a Dubai balcony door
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