Frequently Asked Questions about Mosquito Nets in Dubai

Frequently Asked Questions about Mosquito Nets in Dubai

These are the questions we are asked most often — on the phone, over WhatsApp and at the survey. The answers are short; where more detail helps, there is a link to the page or article that carries it.

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These are the questions we are asked most often — on the phone, over WhatsApp and at the survey. The answers are short; where more detail helps, there is a link to the page or article that carries it.

01Choosing a type

How pleated, sliding, roll-up and magnetic systems differ, and which of them will actually fit your opening.

02Survey and lead time

Why we do not quote over the phone, what the free survey covers and how long it takes from enquiry to fitting.

03Looking after the mesh

What to do about Dubai dust, whether a screen survives a cat, and how it behaves on a high floor.

04Repair and warranty

What two years of warranty cover, when a repair beats a replacement and how long the fabric lasts.

05Special cases

Pigeons on the balcony, non-standard openings and work beyond Dubai.

Start with the opening, not with the type of screen

Half of all disappointing orders start with somebody picking the mechanism they liked rather than the one their window takes. Look first at how the sash opens and how often you open it — after that most of the options rule themselves out.

The openings have their own pages: screens for windows, for doors and for balconies. Each one goes through the systems that work there and what separates them.

What the price includes, and why we do not quote by phone

Every screen is built to the size of the opening, so the price comes from the area, the mechanism, the mesh and the colour of the profile. Two flats in the same tower can differ noticeably, and a figure given over the phone almost never matches the final one.

The survey is free across all seven emirates and you never need to come to the office: the whole order runs through the surveyor. The price covers manufacture to size, fitting and a 2-year warranty. For a rough figure, use the calculator on the page of the mechanism you are considering.

We hold the price back until the survey for one reason: a one-centimetre error devalues the whole purchase, and half an hour on site costs less than a reworked frame.

What we will not take on

Fixed glazing with no opening sash: there is nothing to fix the mesh to from inside and no way to service it from outside. We say so at the survey rather than fitting something that falls apart in a season.

Repairing the windows themselves is not us either — that is another company in the group, the one we share an office with. We make and repair screens only, including ones somebody else fitted.

Common questions

How do pleated, sliding, roll-up and magnetic screens differ?

A pleated screen folds like an accordion into a side cassette and closes openings up to 6 metres. A sliding one runs on its own guide alongside the sash. A roll-up winds onto a spring inside a cassette above the opening and disappears completely. A magnetic screen is held by tape and comes off by hand, with nothing drilled.

What goes on a window and what goes on a balcony door?

An ordinary window usually takes a fixed frame or a sliding screen. A balcony door you walk through every day needs something that closes behind you: pleated, or hinged with a closer. The difference is not size — a door is opened dozens of times a day, often with your hands full.

Are a fly screen and a mosquito net the same thing?

Yes, one product under different names. Fly screen and insect screen are the British and general terms, mosquito net is what people say here. Same workshop, same mesh, same fitting standard; which word you use changes nothing about the order.

Can you make a screen for an arched or non-standard opening?

Yes. Arches, circles, trapeziums and triangles are made from a template: the surveyor takes the outline on site and the screen is built to it exactly. Details are on the custom-shape screens page.

Why will you not quote a price over the phone?

Because every screen is made to the size of the opening, and a few centimetres change both the price and which mechanisms are possible at all. We do not accept orders from figures sent to us: a one-centimetre gap devalues the whole purchase. The exact price comes at the free survey.

Does the free survey come with any conditions?

Yes, in all seven emirates and with no conditions: you owe nothing if you decide against ordering afterwards. A specialist calls back, agrees a day and comes to you — there is no need to visit the office, the whole order runs through the surveyor.

How long does it take from enquiry to fitting?

Manufacture takes one day: we cut the profile and assemble in our own Dubai workshop, and a single screen is built in 10 to 15 minutes. Fitting is one visit. Most orders close in the same week as the survey.

How do I clean the mesh with Dubai dust and sand?

Vacuum the track once a month with a narrow nozzle, wipe it with a damp cloth and let it dry. Wash the mesh itself once a season: take it off, lay it flat, warm soapy water and a soft sponge on both sides, then dry it in the shade. Never run a vacuum over the mesh and never oil the track — the nozzle pulls fibres out of the weave and oil attracts sand. More in the article on looking after a screen.

Will the mesh survive a cat?

Ordinary mesh will not. Reinforced fabric will: claws do not open it and body weight does not push through. In a tower it does a second job as well — a cat leaning on an ordinary screen on the twentieth floor goes through it. Details on the pet-proof screens page.

Do you fit screens on high floors, and how safe is that?

We do. Two things decide it up there: a rigid profile and fixing at two points, because on upper floors the sash bangs in the draught. We set the screen inside the opening and paint the frame to match the existing profile by RAL, so the elevation stays uniform from outside — which is what tower management asks for anyway.

What does the 2-year warranty cover?

Both the product and the fitting. If anything fails within that time we repair or replace it free of charge. The warranty applies to every screen we make and install.

Should I repair or replace?

If the frame is sound, a repair almost always costs far less than a new screen: re-meshing, rollers, brush seal and a handle fit inside the price of a new one with room to spare. The fitter arrives with the consumables, so the job usually closes in one visit, and the price is agreed before anything is taken apart. Details on the screen repair page.

How long does the mesh last before it needs replacing?

Two things shorten its life: sand in the guide and sun on the fabric. Neither is repaired, but both are slowed considerably by cleaning. Two rounds a year is enough for most flats; near a construction site or the sea, four.

How do I keep pigeons off the balcony?

An ordinary mosquito screen is the wrong tool — it is rated for insects, not for birds. What is needed is reinforced bird-proof mesh: from the street it is barely visible, it does not injure the birds and it does not take the light. The whole problem is worked through in the article on pigeons on a balcony.

Do you work in Abu Dhabi and the other emirates?

Yes, in all seven. The survey is free in every emirate, manufacture runs in the Dubai workshop and fitting is usually in the same week. There are separate pages for Abu Dhabi, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain.

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