Frame and Guide Repair
The frame has opened at a corner, the screen no longer runs on its track, a handle has come off or the catch stopped holding. This is a repair to the construction rather than the fabric, and the mesh is usually intact. We take the assembly apart, replace what failed and put it back together.
01CORNER KEYS, ROLLERS AND HANDLES ARE CONSUMABLES
They get replaced and the screen carries on. A frame is worth repairing as long as the profile itself is sound.
02A CRACKED PROFILE ENDS THE REPAIR
Aluminium in the Dubai sun grows brittle with time. There is nothing left to hold a cracked profile, and it is fairer to say so at once.
03SMALL WORK IS DONE ON SITE
Handle, catch, rollers, cleaning the track — one visit with a stock of standard hardware. If the frame or cassette has to come apart, it goes to the workshop.
04WHAT IS NOT DONE ON A WINDOWSILL
- Opening a roll-up tube: the spring inside is under tension
- Straightening a track along its whole length
- Changing rollers on a screen nobody has taken apart before
- Reassembling a cassette without a bench
What we repair
- Corner has come apart
- new corner connector, frame pulled square
- Screen jumps off the track
- rail cleaned and straightened, rollers replaced
- Rollers binding
- sand in the bearing, cleaned or replaced
- Handle broken
- matched to the profile and replaced
- Catch no longer holds
- latch or magnet replaced
- Guide has pulled away from the opening
- fixings moved, sometimes to a different point
- Cassette will not rewind
- tube stripped down, spring adjusted or replaced
Repair or replace
A frame is worth repairing for as long as the profile itself is sound. Corner connectors, rollers, handles and catches are consumables: they get replaced and the screen carries on.
Repair stops making sense in two cases. The first is a cracked profile. Aluminium goes brittle in the sun here, and a crack at one corner means another is coming. The second is a guide deformed along its whole length rather than at one point. It cannot be straightened truly, and the screen will keep binding.
The simple rule: if the thing being replaced is a part, it is a repair. If the thing being replaced is the profile, a new screen is cheaper, and we will say so rather than stretch the work across several visits.
How the repair works
Small repairs happen on site: handles, catches, rollers, cleaning a track. The technician arrives with a stock of common hardware and closes it in one visit.
If the frame or a cassette has to be taken apart, we bring the screen to the workshop. Stripping a roller tube on a windowsill is a bad idea, because the spring is under tension and reassembling it truly is difficult outside a bench.
We ask for a photograph of the failed part before the visit. That is not a formality: the picture shows the profile type, so the technician brings the right hardware rather than coming back a second time.
What a repair costs
The cost is the visit plus the parts. Rollers and catches are inexpensive; a cassette mechanism costs more. We give the figure after looking at it, because until we can see what failed any number would be invented. The inspection is free.
Someone else fitted it. Will you take it on?
Yes, we work on other people's constructions. One honest limit: if the profile is unusual and no hardware exists for it, we will tell you at once rather than after a week of searching.
Until it is visible what actually broke, any figure would be invented — which is why the price comes after the inspection.
Common questions
The screen keeps jumping the rail. Is that fixable?
Usually. Most often it is sand in the track and worn rollers. Less often it is the guide itself, and then it gets repositioned.
Can I do it myself?
Cleaning a track and changing a handle, yes. Leave a cassette alone: the spring inside is under tension.
Do you need a photo first?
It helps a great deal. It shows the profile, so we arrive with the right parts.
What if there is no hardware for my profile?
We say so immediately. Sometimes an equivalent fits, sometimes replacing the screen is the honest answer.
Is the repair covered?
Yes, on the work done and the parts fitted.
Mosquito nets
that actually work
- 12 years in Dubai
- 2-year warranty
Leave a request and we will check the sizes, the type of opening and put together a tidy solution for your windows, doors or balcony
CUSTOMER REVIEWS
Proof, not promises
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Google
5.0
Average rating on the company's Google profile
All reviews →
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Our building maintenance was taking too long, so I contacted them directly. They asked for photos on WhatsApp, sent a quotation and arranged a date. Two installers arrived exactly on time, used shoe covers and finished three windows and a balcony door before lunch. They even adjusted a loose window handle without charging extra.
Rated 5 out of 5
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My cat has always been a nightmare for scratching nets — she destroyed the last ones I had. They recommended a heavy-duty scratch-resistant mesh and it is brilliant. She has tried her hardest to claw through it and hasn't managed once. Much stronger than the regular stuff, but still clear enough.
Rated 5 out of 5
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I have really big windows, so I thought screens would be a hassle. They came, measured up and made custom frames that fit exactly. No gaps anywhere. It has been months and nothing has moved or sagged.
Rated 5 out of 5
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My apartment is right next to a garden, so the bugs have always been relentless. They fitted fibre mesh on everything and it has been a game changer — it keeps out even the smallest midges that used to drive me crazy. Less sand gets in on windy days too.
Rated 5 out of 5
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I have a lot of plants at home, so I was worried the screens would block too much light. They recommended a very thin, almost invisible mesh. Plenty of light still comes through, and there are no more small insects around my plants.
Rated 5 out of 5
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After waking up with mosquito bites several times, I decided to install screens. They fitted magnetic screens on two bedroom windows — quick and clean. The magnets close properly and keep insects out, and the mesh quality is much better than the cheap ones I had before.
Rated 5 out of 5
